We will normally dispatch your order within a week and will let you know if there is a delay due to an item being out of stock.
Please be aware that the '24hr and 48hr' delivery times refer to the time taken from your parcel leaving us, not from when you place the order.
But please let us know if you need your order in a hurry, or to a particular deadline and we will do our very best to do this for you. We like to talk to our customers!
We'll happily take additions as long as we have them in stock – We will always try to contact you with any out of stocks.
If your order total is less than £75 postage is £6.50 for Parcelforce 48hr service or £8.00 for 24hr Parcelforce.
If your order total is over £75, 48hr postage is free (up to 25kg) and 24hr is just an extra £1.50
Orders with a total over £150: postage free up to 55kg
The delivery charge is determined by three factors:
1. The value of your order
2. The Weight of your order:
For very light orders below 1kg in weight we use Royal Mail and will charge the appropriate postage costs. We can send up to 25kg of goods in each parcel before it becomes too heavy to send. Therefore, it is sometimes better to juggle your order slightly so that you don’t go over weight.
3. Where you live:
Mainland UK – we use Parcelforce 48 hour delivery at a charge of £6.50 per package. Non-mainland UK – we use Parcelforce but the rate will depend on where you live. Republic of Ireland - an additional £7.50 to our standard UK charge per parcel sent.
Non-UK orders - we only deliver to addresses in the UK and Ireland, if you have a contact address in the UK we are very happy to deliver to it.
Our on-line ordering system will work out your delivery charge once you have entered your address, and will adjust it as youadd to your order.As with all systems we may need to adjust the charge, but of course we will let you know before we do this.
Many of our customers adjust their order so that qualify for free delivery as it can offer the best value for money option.
